Privacy Policy

Effective Date: July 4, 2026
Last Updated: July 4, 2026

This Privacy Policy explains how Protect Ukraine Now LLC, doing business as Protect Ukraine Now (“Protect Ukraine Now,” “PUN,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects information when you use the Protect Ukraine Now mobile application, website, advocacy tools, notifications, and related services (collectively, the “App”).

By using the App, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, do not use the App.

1. Purpose of the App

Protect Ukraine Now provides a civic advocacy platform focused on public policy issues related to Ukraine, U.S. support for Ukraine, and related matters of public concern.

The App may allow users to view advocacy content, receive alerts, review calls to action, and submit messages to elected officials or public offices.

Protect Ukraine Now is not a government agency, congressional office, political campaign, public official, or official representative of any government, elected official, or legislative office.

2. Information We Collect

We collect information that you provide directly, information generated through your use of the App, and information received from service providers or third-party systems used to operate the App.

A. Account Information

When you create an account or use the App, we may collect:

Name.
Email address.
Phone number, if provided or required.
Password or authentication credentials, if applicable.
Account login information.
Account status, preferences, and settings.

If you create or access your account using Sign in with Apple or Google Sign-In, we may receive information from Apple or Google needed to authenticate your account, such as your name, email address, account identifier, authentication tokens, and related sign-in information, depending on your settings and the provider’s policies.

If you use Sign in with Apple, Apple may allow you to share a private relay email address instead of your personal email address. If you use Google Sign-In, Google may provide basic profile information associated with your Google account, depending on the permissions presented to you during sign-in.

We do not receive your Apple or Google account password.

B. Address and Representative Matching Information

To identify your elected officials and route advocacy messages, we may collect:

Postal address.
ZIP code.
City.
State.
Congressional district.
Other districting or constituent-matching information.

We may use third-party services, public datasets or government sources to help identify your elected officials based on the information you provide.

C. Advocacy Submission Information

When you use the App to submit an advocacy message, we may collect and process:

The campaign or call to action you selected.
The pre-written message you reviewed and submitted.
Any edits, personalization, or custom text you add, if editable messages are available.
The date and time of submission.
The elected official, office, staff, agency, or recipient to whom the message was directed.
Delivery status, error logs, confirmation data, or related processing information, if available.
Records needed to prevent abuse, verify authorized use, troubleshoot delivery, or maintain operational integrity.

Advocacy submissions may reveal or suggest your political views, policy preferences, civic activity, or views about public issues. You should submit messages only if you are comfortable sharing the message and related identifying information with the intended recipient and with the service providers needed to transmit it.

D. Communications With Us

If you contact us, submit feedback, request support, report a problem, or communicate with us, we may collect:

Your name and contact information.
The content of your message.
Attachments or screenshots you provide.
Information needed to respond to your request.
Records of our response.

E. Device, Technical, and Usage Information

When you use the App, we may collect technical and usage information, such as:

Device type.
Operating system.
App version.
Browser type, if using a web version.
IP address.
General location inferred from IP address.
Device identifiers or app instance identifiers.
Push notification token.
Log files.
Crash reports.
Performance data.
Security and fraud-prevention data.
Pages, screens, campaigns, buttons, or features used in the App.
Dates and times of access.

We use this information to operate, secure, debug, improve, and measure the App.

F. Information From Third Parties

We may receive information from third parties that help us operate the App, including:

Authentication providers, including Apple and Google.
Hosting and infrastructure providers.
Analytics providers.
Crash-reporting providers.
Notification providers.
Email or message delivery providers.
Address verification or representative-matching providers.
Security and fraud-prevention providers.
App stores or platform providers.

3. Information We Do Not Intend to Collect

The App is not intended to collect:

Payment card information.
Social Security numbers.
Government ID numbers.
Precise GPS location, unless a future feature clearly requests permission.
Health information.
Biometric information.
Contacts from your device, unless a future feature clearly requests permission.
Photos, videos, or files, unless a future feature clearly requests permission.
Information from children or minors.

If future App features require additional categories of information, we will update this Privacy Policy and provide any required notices or permissions.

4. How We Use Information

We may use information for the following purposes:

To create, maintain, and secure your account.
To verify login and authentication.
To identify your elected officials.
To prepare, route, transmit, and process advocacy messages that you choose to submit.
To provide advocacy content, calls to action, alerts, and notifications.
To operate and maintain the App.
To personalize App content based on your state, district, preferences, or activity.
To send service-related messages, security notices, and account communications.
To respond to support requests, feedback, and inquiries.
To detect, prevent, and investigate fraud, abuse, fake accounts, automated submissions, unauthorized access, and security incidents.
To troubleshoot errors, analyze performance, and improve the App.
To enforce our Terms of Use.
To comply with legal obligations.
To protect the rights, safety, and integrity of Protect Ukraine Now, users, elected officials, public offices, service providers, and third parties.
To create aggregated or de-identified statistics about App usage and advocacy activity.

5. Advocacy Message Transmission

When you choose to submit an advocacy message through the App, you authorize us and our service providers to transmit the message and related information to the intended recipient.

The information transmitted may include:

Your name.
Postal address.
Email address.
Phone number, if provided or required.
ZIP code.
City.
State.
Congressional district.
The content of the message.
Other information required by the recipient’s contact system.

Once a message is submitted to an elected official, congressional office, government office, staff member, public official, or third-party delivery system, Protect Ukraine Now may not be able to retrieve, edit, delete, or control that message.

Those recipients may handle your information according to their own systems, policies, laws, records practices, and response procedures. Protect Ukraine Now does not control how elected officials, government offices, congressional offices, or third-party delivery systems handle information after submission.

We may share information in the following circumstances.

A. With Elected Officials and Public Offices

When you submit an advocacy message, we may share the information needed to deliver that message with elected officials, congressional offices, government offices, staff members, public officials, or other recipients identified in the App.

B. With Service Providers

We may share information with service providers that help us operate the App, including providers of:

Cloud hosting.
Database services.
Authentication.
Analytics.
Crash reporting.
Push notifications.
Email delivery.
Message transmission.
Address verification.
Representative matching.
Security monitoring.
Fraud and abuse prevention.
Customer support.
Development and maintenance.

These providers are authorized to use information only as needed to provide services to us, unless otherwise permitted by law.

C. For Legal, Safety, and Security Reasons

We may disclose information if we believe disclosure is reasonably necessary to:

Comply with law, legal process, court orders, subpoenas, or government requests.
Enforce our Terms of Use.
Detect, prevent, or investigate fraud, abuse, security incidents, or technical issues.
Protect the rights, safety, and property of Protect Ukraine Now, users, elected officials, public offices, service providers, or third parties.
Prevent misuse of the App or public official contact systems.

We may share information when you direct us to do so or when you give us consent.

E. Organizational Changes

If Protect Ukraine Now is involved in a merger, acquisition, restructuring, financing, transfer, reorganization, or similar transaction, information may be transferred as part of that transaction, subject to reasonable confidentiality protections.

F. Aggregated or De-Identified Information

We may share aggregated or de-identified information that does not reasonably identify you, such as general statistics about App usage, campaign engagement, message volume, geographic distribution, or advocacy activity.

7. No Sale of Personal Information

Protect Ukraine Now does not sell personal information.

Protect Ukraine Now does not use personal information for third-party targeted advertising.

Protect Ukraine Now does not share personal information with data brokers.

If this practice changes in the future, we will update this Privacy Policy and provide any required notices, choices, or consents.

8. Push Notifications

If you enable push notifications, we may use your device’s push notification token to send you alerts about advocacy opportunities, public policy developments, App activity, and account-related matters.

You can disable push notifications through your device settings.

Disabling push notifications may limit your ability to receive timely advocacy alerts, but you may still be able to use other App features.

9. Cookies, Analytics, and Similar Technologies

If you use a web version of the App or visit our website, we may use cookies, pixels, local storage, log files, or similar technologies to operate the service, remember preferences, measure traffic, improve performance, detect abuse, and secure the service.

In the mobile App, we may use analytics, crash-reporting, and performance tools to understand how the App is used and to improve reliability.

We do not use these technologies to sell personal information or for third-party targeted advertising.

10. Data Retention

We retain information for as long as reasonably necessary to operate the App, provide services, maintain records, comply with legal obligations, resolve disputes, prevent abuse, enforce our Terms of Use, and protect the security and integrity of the App.

Retention periods may vary based on the type of information and the reason it is retained.

Examples:

Account information may be retained while your account is active.
Advocacy submission records may be retained as needed for delivery records, audit purposes, abuse prevention, troubleshooting, legal compliance, and operational integrity.
Security logs may be retained as needed to detect and investigate abuse, fraud, unauthorized access, or technical problems.
Support communications may be retained as needed to respond to requests and maintain business records.
Backup copies may persist for a limited period according to our backup and disaster recovery practices.

When information is no longer needed, we will delete, de-identify, aggregate, or otherwise handle it according to our retention practices and applicable law.

11. Account Deletion and Data Requests

You may request deletion of your account through the App or by contacting us at [email protected].

You may also submit a deletion request, or ask questions about account or data deletion, by contacting [email protected].

When you request account deletion, we will delete or de-identify personal information associated with your account, subject to reasonable technical, legal, security, and operational limitations.

We may retain limited information where necessary for:

Legal compliance.
Security and fraud prevention.
Abuse prevention.
Dispute resolution.
Backup integrity.
Audit logs.
Enforcement of our Terms of Use.
Records of messages already submitted to third parties.
Protecting the rights, safety, and integrity of Protect Ukraine Now, users, elected officials, public offices, and service providers.

Messages already submitted to elected officials, congressional offices, government offices, staff members, public officials, or third-party delivery systems may not be retrievable, editable, or deletable by Protect Ukraine Now.

12. Your Choices

You may have the following choices:

Account Information: You may update certain account information in the App.
Advocacy Submissions: You choose whether to submit each advocacy message.
Editable Messages: If editing is available, you choose the final message content before submission.
Push Notifications: You may disable push notifications through your device settings.
Email Communications: You may unsubscribe from non-essential emails where an unsubscribe option is provided.
Account Deletion: You may request deletion of your account as described above.
Permissions: You may manage App permissions through your device settings.

Some information may be required to provide core App features. For example, we may need your address or ZIP code to identify your elected officials and route advocacy messages.

13. State Privacy Rights

Depending on where you live, you may have rights under applicable privacy laws, such as the right to:

Know what personal information we collect, use, disclose, or share.
Access personal information we maintain about you.
Correct inaccurate personal information.
Delete personal information.
Obtain a copy of personal information in a portable format.
Opt out of certain data uses, where applicable.
Appeal a decision we make about a privacy request, where applicable.
Not be discriminated against for exercising privacy rights.

To submit a privacy request or ask questions about your privacy rights, contact us at [email protected].

We may need to verify your identity before processing a request. Verification may require information associated with your account.

We do not sell personal information or use personal information for third-party targeted advertising. If our practices change, we will update this Privacy Policy and provide required rights and notices.

14. Children and Minors

The App is intended for users who are at least 18 years old.

We do not knowingly collect personal information from children or minors. If we learn that we have collected personal information from a person under 18, we may delete the information and terminate the account.

If you believe a child or minor has provided personal information to us, contact us at [email protected].

15. Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for using a secure device and network when accessing the App.

16. International Users

Protect Ukraine Now is based in the United States, and the App is intended primarily for users seeking to engage in U.S. civic advocacy.

If you access the App from outside the United States, you understand that your information may be collected, processed, stored, and transferred in the United States and other countries where our service providers operate.

Privacy laws in those countries may differ from the laws where you live.

17. Third-Party Links and Services

The App may contain links to third-party websites, platforms, elected official pages, congressional contact systems, app stores, or other services.

This Privacy Policy does not apply to third-party services that we do not control.

We are not responsible for the privacy practices, content, policies, or security of third-party services. You should review their privacy policies before providing information to them.

The initial version of the App may not include public posting, commenting, direct messaging, public profiles, user-to-user interaction, or other social features.

If we introduce community or social features in the future, we may collect and process additional information, including profile information, posts, comments, messages, reports, moderation records, blocked-user records, and related content.

Before launching those features, we may update this Privacy Policy, our Terms of Use, and any Community Guidelines, and we may require additional notices or consent where appropriate.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will provide notice through the App, by email, or by other reasonable means.

The updated Privacy Policy will be effective as of the date stated in the updated version. Your continued use of the App after the effective date means you accept the updated Privacy Policy.

20. Contact Us

Questions, requests, or concerns about this Privacy Policy may be sent to:

Protect Ukraine Now LLC
1764 W Wise Rd #1006
Schaumburg, IL 60193
[email protected]
www.protectukrainenow.org

For privacy requests or questions about account and data deletion, contact [email protected].